Services

Joy Caring Services

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Domiciliary Care

Domiciliary care, also known as home care, involves professional caregivers visiting clients in their own homes to assist with daily activities. This service is designed to help individuals maintain their independence and quality of life in familiar surroundings. Caregivers can assist with personal hygiene, meal preparation, medication reminders, and light housekeeping tasks. The frequency and duration of visits are tailored to each client's specific needs, ranging from a few hours per week to multiple visits per day.

Location & Hours

Suite B Mindenhall Court, R/O 17 High Street , Stevenage Old Town Herts SG1 3BG

Hours of Operation

Mon - Fri 8am to 7pm

Sat 9am to 4pm

Sun CLOSED

Live-in Care

Live-in care provides continuous, round-the-clock support by having a professional caregiver reside in the client's home. This service is ideal for individuals who require consistent assistance but wish to remain in their own homes. Live-in caregivers offer comprehensive support, including personal care, medication management, meal preparation, and companionship. They also help with household tasks and ensure the client's safety and well-being at all times.

Supported Living

Supported living services are designed for individuals who have disabilities or specific health conditions and wish to live independently. These services provide personalized support to help clients manage daily tasks, such as personal care, budgeting, and accessing community resources. The goal is to empower individuals to lead fulfilling lives with the appropriate level of assistance tailored to their unique needs.

Nursing Specialist Care

Nursing specialist care involves providing medical and clinical support to individuals with complex health conditions. This service is delivered by qualified nurses who can perform medical procedures, manage chronic illnesses, and provide palliative care. The focus is on delivering high-quality medical care in the comfort of the client's home, ensuring their health needs are met with professionalism and compassion.

Informal Carers Breaks

Informal carers breaks, also known as respite care, offer temporary relief to primary caregivers who provide ongoing support to a family member or friend. This service allows informal carers to take a much-needed break to rest and rejuvenate, while ensuring their loved ones continue to receive quality care. Professional caregivers step in during this period to provide the necessary support and assistance.

Day/Overnight Sitting

Day and overnight sitting services involve professional caregivers staying with the client for a specified period, either during the day or overnight. This service provides companionship, ensures safety, and assists with any immediate needs that may arise. It's particularly beneficial for individuals who may feel lonely, require supervision, or need assistance during nighttime hours.

These services are designed to provide comprehensive support, ensuring that each individual's unique needs are met with compassion and professionalism.

Client Testimonials

Joy Caring Services has been an absolute blessing for our family. The carers are incredibly kind and professional, treating my mother with the utmost respect and dignity. She looks forward to their visits, and it gives me peace of mind knowing she is in such good hands. I can’t thank them enough for the support they provide.

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Emma L.

Client's Daughter

The care my father receives from Joy Caring Services is exceptional. The team goes above and beyond to ensure he is comfortable and well looked after. Their patience and attentiveness have made a world of difference, and I am truly grateful for their dedication and compassion.

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Sophie M.

Client's Daughter

Finding a trustworthy and reliable care provider for my mum was one of the hardest decisions I’ve ever had to make, but choosing Joy Caring Services was the best decision for our family. Their carers are not only skilled but also genuinely caring, always taking the time to chat with her and make her feel valued. It’s reassuring to know she is receiving such wonderful care.

Charlotte R.

Client's Daughter

FREQUENTLY ASKED QUESTIONS

What services do you provide?

We offer a wide range of care services, including domiciliary care, live-in care, supported living, nursing specialist care, informal carers breaks, and day/overnight sitting. Our services are tailored to support individuals with various needs, including personal care, medication management, companionship, and specialist medical care.

How do I arrange care for myself or a loved one?

Arranging care is simple. You can contact us via phone or email to discuss your needs. We will schedule an initial assessment to understand your requirements and create a personalized care plan that suits you or your loved one.

Are your carers trained and qualified?

Yes, all our carers are fully trained, qualified, and experienced in providing high-quality care. We conduct thorough background checks and ongoing training to ensure our staff meets the highest standards of care and professionalism.

Can I choose my carer?

We strive to match clients with carers who best suit their needs and preferences. If you have specific requests regarding your carer, we will do our best to accommodate them to ensure you feel comfortable and well-supported.

Do you provide care for individuals with specific health conditions?

Yes, we provide care for individuals with a wide range of conditions, including dementia, learning disabilities, autism, mental health conditions, physical disabilities, sensory impairments, spinal injuries, ADHD, depression, and anxiety. Our team is trained to offer specialized care to support each individual’s unique needs.

What areas do you cover?

We primarily provide care services in Hertfordshire and surrounding areas. If you are unsure whether we cover your location, please get in touch with us, and we will be happy to discuss your needs.

Mindenhall Court, High St, Stevenage SG1 3UN, UK

CONTACT US

01438 311704

077 755 25656

Suite B Mindenhall Court, R/O 17 High Street , Stevenage Old Town Herts SG1 3BG

Our Last Provider Assessment- Completed by the Local Authority

We received "Excellent" rating for the below categories. This is the highest rating that can be achieved. (Please see the copies of the Summary and Full Report for transparency of the quality of service being offered.

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Personalised Care and Support

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