Meet Joy, the heart and soul behind Joy Caring Services Ltd. She’s been a dedicated nurse since 1978, although nursing wasn’t initially on her radar. At a young age, with family financial pressures and the need to pay for school fees, she was faced with two options—teaching or nursing—and, naturally, nursing won the day. From there, she found her true calling: caring for others, especially the elderly in her close-knit community.

Joy’s career began with general nursing, midwifery, and community nursing. She then climbed the ranks to become the lead matron of a 435-bed hospital. When she moved to the UK in 2000, she refreshed her studies, registered with the NMC, and joined Jewish Care, where she quickly moved up from nurse to registered manager and, eventually, to area manager. She spent 17 fulfilling years with the organization.

After the heartbreaking loss of her husband in 2008, Joy realized she had a greater calling to help her community in a more personal way. In 2013, Joy Caring Services Ltd was born, bringing her vision of compassionate, community-focused care to life.

Joy’s core belief is that everyone deserves to be treated with respect, dignity, and kindness. Growing up in a family that valued independence and care, she’s always carried these values with her, and they’ve shaped how she leads her team and interacts with her clients. She’s passionate about empowering others and fostering a work culture where everyone feels appreciated and supported.

When she’s not leading her amazing team, you’ll find Joy connecting with people, embarking on exciting travel adventures, and diving into new cultures. She firmly believes in the power of integrity, both personally and professionally—she’s not one for lies and dishonesty! Joy believes life would be far more enjoyable if we all lived with honesty, and she does her best to practice that every day.

As a mother of two and the leader of a team, Joy understands that mistakes happen. But she knows that honesty and trust are the keys to solving any problem. She’s committed to creating a safe space where everyone feels comfortable being open and honest, because that’s how we grow and improve together.

A final note from Joy

Here’s the thing: life’s too short to take it too seriously. Running a care service with respect and dignity is a big deal, but that doesn’t mean we can’t have a little fun along the way! A smile, a good laugh, and maybe a cup of tea go a long way, especially when you’re surrounded by such incredible people. So, while we don’t expect perfection, we’ll always find a way forward with kindness and a little humor.