Compassionate, Community-Focused Care with Integrity
For over a decade, Joy Caring Services has been providing expert care across Hertfordshire, delivering high-quality, compassionate support that enhances the well-being of those we serve.
About Joy Caring Services
At Joy Caring Services Ltd, we provide compassionate and professional care to help individuals live safely and comfortably in their own homes. Whether you need Domiciliary Care, Live-in Support, or Specialist Nursing Care, our dedicated team ensures personalised care tailored to your needs.
Founded by Joy, a nurse with over 40 years of experience, we offer community-focused services that go beyond just meeting care requirements—we aim to make a meaningful difference in the lives of those we serve. We take pride in offering services across Hertfordshire, fostering lasting relationships with clients and their families.
At Joy Caring Services Ltd , we believe true care is about more than just providing support—it’s about making a difference every day.
Our Mission
At Joy Caring Services Ltd, our mission is to provide compassionate, personalised care that empowers individuals to live independently and comfortably in their own homes, with dignity, respect, and support every step of the way.
Our Services
We offer a range of care services designed to support individuals in their daily lives. Click below to learn more about each service:
Domiciliary Care
Live-in Care
Supported Living
Nursing Specialist Care
Informal Carers Breaks
Day/Overnight Sitting
Why Choose Us?
Over 10 years of service – Well established in service offering.
Nurse Lead Service – Supporting with anything from specialist care to companionship, and anything in between.
Regulated and Trusted – Fully compliant with CQC and healthcare standards.
Experienced & Compassionate Team – Highly trained professionals
Tailored Support Plans – Personalized care that meets your unique needs
24/7 Support Available – We’re here when you need us the most.
Client Testimonials
Joy Caring Services has been an absolute blessing for our family. The carers are incredibly kind and professional, treating my mother with the utmost respect and dignity. She looks forward to their visits, and it gives me peace of mind knowing she is in such good hands. I can’t thank them enough for the support they provide.
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Emma L.
Client's Daughter
The care my father receives from Joy Caring Services is exceptional. The team goes above and beyond to ensure he is comfortable and well looked after. Their patience and attentiveness have made a world of difference, and I am truly grateful for their dedication and compassion.
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Sophie M.
Client's Daughter
Finding a trustworthy and reliable care provider for my mum was one of the hardest decisions I’ve ever had to make, but choosing Joy Caring Services was the best decision for our family. Their carers are not only skilled but also genuinely caring, always taking the time to chat with her and make her feel valued. It’s reassuring to know she is receiving such wonderful care.
Charlotte R.
Client's Daughter
Organisations We Work With
message from the team
At Joy Caring Services Ltd, we’re more than just a care service—we’re a dedicated team of professionals who genuinely care about the well-being of every individual we support. From our founders to our skilled carers, each member of our team is passionate about making a difference. We pride ourselves on offering personalised care that respects the uniqueness of each client, ensuring they receive the highest quality service tailored to their needs.
We’re here to support you, guide you, and make sure you feel safe, valued, and respected every step of the way. Whether you need a little extra help at home or more comprehensive care, we’re committed to making sure you feel comfortable, supported, and part of the Joy Caring Services family.
Thank you for trusting us with your care. We look forward to supporting you on your journey to better health and well-being.
FREQUENTLY ASKED QUESTIONS
What services do you provide?
We offer a wide range of care services, including domiciliary care, live-in care, supported living, nursing specialist care, informal carers breaks, and day/overnight sitting. Our services are tailored to support individuals with various needs, including personal care, medication management, companionship, and specialist medical care.
How do I arrange care for myself or a loved one?
Arranging care is simple. You can contact us via phone or email to discuss your needs. We will schedule an initial assessment to understand your requirements and create a personalized care plan that suits you or your loved one.
Are your carers trained and qualified?
Yes, all our carers are fully trained, qualified, and experienced in providing high-quality care. We conduct thorough background checks and ongoing training to ensure our staff meets the highest standards of care and professionalism.
Can I choose my carer?
We strive to match clients with carers who best suit their needs and preferences. If you have specific requests regarding your carer, we will do our best to accommodate them to ensure you feel comfortable and well-supported.
Do you provide care for individuals with specific health conditions?
Yes, we provide care for individuals with a wide range of conditions, including dementia, learning disabilities, autism, mental health conditions, physical disabilities, sensory impairments, spinal injuries, ADHD, depression, and anxiety. Our team is trained to offer specialized care to support each individual’s unique needs.
What areas do you cover?
We primarily provide care services in Hertfordshire and surrounding areas. If you are unsure whether we cover your location, please get in touch with us, and we will be happy to discuss your needs.
OPENING HOURS
Mon–Fri
8:00am–7:00pm
Saturday
9:00am–4:00pm
Sunday
CLOSED
APPOINTMENTS
Booking a care consultation with Joy Caring Services is simple and hassle-free. Our dedicated team is here to provide compassionate, person-centered support tailored to your specific needs. Get in touch with us today to discuss how we can assist you or your loved one in receiving high-quality care in the comfort of home. Click below to schedule your consultation and take the first step toward compassionate and reliable care.
LOCATION & CONTACT
Suite B Mindenhall Court, R/O 17 High Street , Stevenage Old Town Herts SG1 3BG
Visit us!
Telephone 01438 311704
Mobile 077 755 25656
Call us!
CONTACT US
01438 311704
077 755 25656
Suite B Mindenhall Court, R/O 17 High Street , Stevenage Old Town Herts SG1 3BG
Our Last Provider Assessment- Completed by the Local Authority
We received "Excellent" rating for the below categories. This is the highest rating that can be achieved. (Please see the copies of the Summary and Full Report for transparency of the quality of service being offered.
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Personalised Care and Support
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Co-operating with other Providers
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